Vegan Bag FAQ

What is vegan leather?

Read this Forbes editorial that featured Refined Traveler:
Vegan Leather Bags: The Next Big Travel Accessory?

Customer Service FAQ

  • Complimentary shipping included–US only.
  • Call client relations: +1 732-270-7099
  • Available 7 days a week, 365 days a year
  • Email us 24/7/365:

What is your return policy and exchange policy? 

Love it or return it for a 100% refund. That's it! We want to make sure you absolutely love your bag, so if you don't you can return it to us (as long as still in new condition and unused) for a complete refund or exchange for another.

I have questions about my order. How do I get in touch with you?

We're more than happy to help! Email us at: or give us a text or call at (732) 270-7099.